At Prince Era, we are committed to protecting your privacy and personal data. This policy explains how we collect, use, and safeguard your personal information when you visit our website, or make a purchase from us.
By using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect information primarily to fulfill your orders and improve your shopping experience.
A. Personal Information You Voluntarily Provide
We collect this information when you register an account, make a purchase, or contact us:
- Contact Details: Your name, email address, and phone number.
- Shipping & Billing Information: Delivery and billing addresses.
- Payment Details: Credit/debit card information or other payment identifiers (Note: This data is securely handled and encrypted by our third-party payment processors; we do not store sensitive payment data).
B. Information Collected Automatically (Usage Data)
When you browse our website, we automatically collect certain information:
- Cookies: Small data files placed on your device to remember your preferences, keep items in your shopping cart, and enhance site navigation.
- Log Files: Include your IP address, browser type, Internet Service Provider (ISP), and time stamps related to your site activity.
- Device Information: Details about the device you use (e.g., mobile, tablet, or desktop) and operating system.
2. How We Use Your Information
We use the collected data for the following essential purposes:
- Order Fulfillment: To process your payments, verify the transaction, and ship your goods to the correct address.
- Customer Support: To respond to your inquiries, requests, and feedback efficiently.
- Marketing Communication: If you opt-in, we use your email to send updates about new products, promotions, and special offers from Prince Era. (You can Unsubscribe at any time).
- Site Improvement: To analyze customer trends, track product popularity, and continuously improve our website's functionality and services.
- Security: To detect, prevent, and protect against potential fraudulent transactions and misuse of our services.
3. Sharing Your Personal Information
We do not sell, rent, or trade your personal information. We only share it with third parties necessary to run our business:
- Service Providers: We share necessary data with trusted partners who perform services on our behalf, such as shipping carriers (to deliver your order), payment gateways (to process payments), and IT support.
- Legal Compliance: We may disclose your information if required by law, court order, or governmental regulation to protect our rights and property.
4. Data Security
We implement reasonable physical, electronic, and managerial security measures to safeguard your personal data from unauthorized access, alteration, disclosure, or destruction. All sensitive information exchanged during payment is transmitted via Secure Socket Layer (SSL) technology and encrypted.
5. Your Rights
You have the right to control how your personal data is used. You can:
- Opt-Out of Marketing: Stop receiving our marketing communications by clicking the 'unsubscribe' link at the bottom of any marketing email.
- Access/Correct Data: Request access to the personal information we hold about you or ask us to correct any inaccurate information.
6. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us: